Reference

Legal Terms That Work for You

r36s operates under a framework designed to be transparent about how your account data is collected, stored and used.

Account TermsPrivacy PolicyCookie UseData RetentionJurisdiction Notice

What Our Legal Terms Actually Cover

r36s Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms of use govern every interaction between you and the r36s platform — from the moment you open an account to how withdrawal requests are processed and how disputes are handled. These terms apply wherever access is permitted under local law, and Indian users should

1
read them alongside any applicable regulations in their state. We do not knowingly provide access in jurisdictions where doing so would breach local law. Transactions processed through UPI, Paytm and PhonePe are subject to both our payment terms and the policies of those respective payment providers.
2
Account closure, suspension or restriction is handled according to the procedures set out in our full terms document, a copy of which is available on request via our support team. If any clause is found unenforceable, the remainder of the terms continue in full effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR LEGAL TEAM

How to Contact Us on Legal Matters

If you have a question about our terms, a request related to your personal data, or a dispute you need to escalate, our support team connects…

HOW WE HANDLE YOUR DATA

Data Practices and Account Security at r36s

We store your account data on servers with encryption at rest and in transit. Access controls limit which staff can view personal records, and all access is logged for audit purposes.

Data Collection

We collect only the data needed to run your account — name, contact details, payment identifiers and session logs. We do not sell your data to third parties, and we do not share it with advertisers outside the scope described in our privacy policy.

Cookie Policy

Cookies on r36s are used for session management, fraud prevention and performance measurement. You can adjust non-essential cookie preferences through the banner shown on your first visit. Disabling certain cookies may affect account functionality.

Account Security

Every account is protected by password hashing, two-factor authentication options and session timeout controls. Unusual login attempts trigger automated alerts. You should notify us immediately if you suspect unauthorised access to your account.

Data Retention

We retain account records for the period required by applicable law and our operational obligations. Once that period expires, personal data is deleted or anonymised. You may request early deletion of non-mandatory data by contacting our support team in writing.

Requesting Changes

To update, correct or delete personal information linked to your account, submit a written request through live chat or email. We will confirm receipt within 48 hours and complete the action within the timeframe required by applicable regulations.

Who to Contact

For any formal legal correspondence, direct your communication to our compliance team via the support email listed in the help centre. Please include your account ID, the nature of your request, and any relevant documentation to help us process it without unnecessary back-and-forth.

Frequently Asked Legal Questions

The questions below address the most common points our account holders raise about terms, data and their rights. If you do not find what you are looking for here, our support team can point you to the relevant section of our full policy documents.

Access to r36s depends on the laws applicable in your state or territory within India. We recommend checking whether using an online gaming platform is permitted where you are located before opening an account, as eligibility is governed by local law.

When you register, we collect your name, email address, phone number and the details needed to verify your identity and process payments. Transaction records linked to UPI, Paytm or PhonePe are also retained as part of your account history.

Yes. Submit a data access request through our support chat or email with your account ID. We will compile the information we hold and deliver it to you within the timeframe required by applicable privacy regulations, typically within 30 days.

Send a written deletion request to our compliance team via email or live chat. We will remove non-mandatory personal data once our legal retention obligations for that record have been met, and confirm completion in writing.

Raise the dispute through our support channels first. If it cannot be resolved at that level, our compliance team will review the matter. Our terms of use set out the escalation path, including the governing jurisdiction for formal proceedings.

After account closure, we retain only the records we are legally obliged to keep, such as transaction histories required for financial compliance. All other personal data is deleted or anonymised once the mandatory retention period expires.

Contact our support team through live chat or email, providing the details that need to be corrected and any supporting documents. Changes to identity-critical fields such as name or date of birth may require verification before they are applied.

Legal Terms That Work for You

How to Contact Us on Legal Matters

Data Practices and Account Security at r36s

Data Collection

Cookie Policy

Account Security

Data Retention

Requesting Changes

Who to Contact

Frequently Asked Legal Questions

01 Is r36s available to me in India?

02 What data does r36s collect when I open an account?

03 Can I request a copy of the personal data you hold on me?

04 How do I ask for my account data to be deleted?

05 How are disputes about my account handled?

06 What happens to my data if I close my account?

07 How can I update incorrect information on my account?

Related Pages