Reference

Your Agreement with r36s Explained Clearly

These terms govern every interaction you have with your r36s account — from opening it to placing a wager on Lightning Roulette or Football Strike.

Applies where local law permitsCovers UPI, Paytm, PhonePe transactionsAccount-holder rights outlinedGoverned by applicable jurisdictionUpdated when conditions change

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What These Terms Cover on r36s

r36s Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to all account activity conducted through r36s, including deposits made via UPI, Paytm, or PhonePe and withdrawals processed back to the same instruments. Access to the platform and its games — including Rocketon, Bingo, and Fishing War — is subject to your local

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law; if local law does not permit such activity, these terms do not extend an entitlement to access. We may update these terms when regulatory requirements or platform features change, and the version posted on this page is always the current one. Continued use of your
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account after a posted update constitutes your acceptance of the revised terms. If any clause is found unenforceable in your jurisdiction, the remaining clauses continue in full effect. For India-based accounts, all monetary values and transaction records are maintained in the currency supported for your account
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region.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TERMS TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about how they apply to your account, our support team handles…

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

Your account data is stored securely and accessed only for purposes described in these terms — transaction processing, identity verification, fraud prevention, and support.

Data We Collect

We collect account registration details, transaction records for UPI, Paytm, and PhonePe payments, device identifiers, and session logs. This data is used solely to operate and protect your account as described in these terms.

Cookie Use

We use session cookies to keep you logged into your account and analytical cookies to understand how features are used. You can manage cookie preferences from your browser settings; disabling session cookies may affect account functionality.

Account Security

Your account is protected by password hashing, two-factor authentication where enabled, and automatic session expiry after periods of inactivity. We never store raw payment credentials from UPI, Paytm, or PhonePe on our servers.

Data Retention

Transaction and account records are retained for the period required under applicable law in your jurisdiction. After that period, data is deleted or anonymised. You may request a summary of retained data by contacting support.

Requesting Changes

To correct inaccurate personal data or request deletion where law permits, submit a written request via email support. We verify your identity before processing any change to prevent unauthorised alterations to your account.

Dispute and Appeals

If you disagree with a decision made under these terms — such as an account restriction or transaction hold — you may raise a formal dispute through live chat or email. We log all disputes and respond with a reasoned outcome within five business days.

Frequently Asked Questions About These Terms

These questions cover what Indian account holders ask most often when reading through the terms. If your question is not here, live chat and email support are both open for terms-specific queries.

Access and eligibility depend on local law. Where local law permits, these terms apply in full from the moment you open your account and use any feature, including deposits via UPI, Paytm, or PhonePe.

After account closure, we retain transaction and identity records for the period required under applicable law, then delete or anonymise them. You can request a copy of your retained data by contacting our email support team before or after closure.

We may update these terms when platform features or regulatory requirements change. We post the revised version here and note the effective date. Continuing to use your account after that date means you accept the updated terms.

Submit your dispute via live chat or email, quoting your account reference and the decision you are contesting. We log every dispute, assign a case number, and deliver a written outcome within five business days.

No raw payment credentials are stored on our servers. Payment processing is handled through encrypted channels, and we retain only the transaction reference, amount, date, and method for record-keeping purposes as required by these terms.

You may request a summary of personal data we hold, or ask us to correct inaccurate details, by contacting email support. We verify your identity first, then process your request within the timeframe required under applicable law in your region.

If any individual clause is found unenforceable under local law, that clause is severed and the remaining terms continue in full effect. Local law determines which provisions apply to your account, and eligibility depends on your jurisdiction.

Your Agreement with r36s Explained Clearly

How to Contact Us About These Terms

Data, Security and Your Rights Under These Terms

Data We Collect

Cookie Use

Account Security

Data Retention

Requesting Changes

Dispute and Appeals

Frequently Asked Questions About These Terms

01 Do these terms apply to me if I access r36s from India?

02 What happens to my data when I close my account?

03 Can r36s change these terms without notice?

04 How do I raise a formal dispute about a decision made under these terms?

05 Are my UPI, Paytm, and PhonePe payment details stored by r36s?

06 What are my rights to access or correct my personal data?

07 What governs these terms if a clause is unenforceable in my location?

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